Shipping policy
Shipping Policy
Thank you for shopping with us. We aim to provide reliable and transparent shipping for all our customers.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Once your order has been processed, you will receive a confirmation email along with shipping details.
Estimated Delivery Times
Delivery time depends on your location.
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United States: 12–14 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number. Tracking information may take 1–3 business days to update.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address. If an incorrect address is provided, please contact us within 24 hours of placing your order.
Once the order has been shipped, we may not be able to change the shipping address.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery time, please contact our support team and we will assist you in tracking your package.
Contact Us
If you have any questions regarding shipping, please contact our support team.
Email: support@kefloo.com
Response Time: 24–48 hours