Refund policy

Refund and Return Policy

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may request a return or refund according to the terms below.

Return Window

You may request a return within 14 days of receiving your order.

Eligibility for Returns

To qualify for a return, the item must:

• Be unused and in the same condition as received

• Be in the original packaging

• Include any accessories or documentation provided with the product

Non-Returnable Items

Certain items cannot be returned due to hygiene or safety reasons. These may include personal care products or items marked as non-returnable.

Refund Process

Once we receive your returned item and inspect it, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method within 20–30 business days.

Return Shipping Costs

Customers are responsible for return shipping costs, unless the item received was damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide photos of the product so we can resolve the issue promptly.